Ticket Info & Policies

Kuumbwa-Presented Concerts

COVID-19 Safety Acknowledgment:
An inherent risk of exposure to COVID-19 exists in any public space where people are present. By attending a Kuumbwa Jazz-presented event, and/or an event at the Kuumbwa Jazz Center, you expressly agree to comply with any and all policies and safety guidelines put in place by the event organizers, and voluntarily assume all risks related to exposure to COVID-19, waiving all claims and potential claims against the event organizers, and their affiliated companies relating to such risks. Please visit the Plan Your Visit page on our website for FAQs on our health and safety policies. 

Kuumbwa Jazz ticketing policies and member benefits are applicable for Kuumbwa Jazz-presented concerts at the Kuumbwa Jazz Center and Rio Theatre, which are ticketed by Kuumbwa Jazz. Kuumbwa Jazz-presented concerts at venues such as Sunset Cultural Center and Santa Cruz Civic Auditorium are subject to the venues’ respective ticket policies and operations.

Please note that the information below is subject to change.

Ways To Purchase:


Tickets are available through our website until mid-afternoon, day-of-concert.

By Phone

Kuumbwa Jazz Members may make reservations by phone at (831) 427-2227. Click here to learn more about Kuumbwa membership

Gift Certificate

Purchase a Kuumbwa Jazz gift certificate and the recipient will receive a voucher code redeemable for ticket purchases and/or memberships. See below for more info and click here to purchase.

At The Door

Tickets are available at the door for Kuumbwa Jazz-presented concerts at the Kuumbwa Jazz Center and Rio Theatre beginning one hour prior to the event start.

Independently-Produced Events

Ways To Purchase:

Tickets for independently-produced events are available at a variety of outlets. Please check the desired listing on our calendar page for ticketing information.

Account Credit

If you have credit on your account you can redeem it via your online Kuumbwa Jazz account, or by calling our office at (831) 427-2227.

Ticket Transfers

If you wish to transfer your ticket(s) to another party please contact our office directly at (831) 427-2227 or keith@kuumbwajazz.org. For independently-produced events, please reach out to the presenter directly. 

Gift Certificates

When you purchase a Kuumbwa Jazz gift certificate, the recipient will receive an email with a voucher code. The code can be entered/redeemed upon checkout and can be used for Kuumbwa-presented concert tickets and membership donations on kuumbwajazz.org. The voucher can be redeemed with any Kuumbwa ticket-buyer account (if the recipient does not already have an account they will be prompted to create one). Vouchers cannot be redeemed at the door box office. Once a voucher is redeemed, any remaining balance may only be used with that account.

Kuumbwa-Presented Concert Ticket Policies

General Policies


Please call us at 831-427-2227
(Monday – Friday, 9 AM – 5 PM).


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