Plan Your Visit

Please note that the information below is subject to change. Please check this page for the latest updates prior to attending a Kuumbwa Jazz-presented concert at the Kuumbwa Jazz Center. 

COVID-19 Safety Acknowledgment:
An inherent risk of exposure to COVID-19 exists in any public space where people are present. By attending a Kuumbwa Jazz-presented event, and/or an event at the Kuumbwa Jazz Center, you expressly agree to comply with any and all policies and safety guidelines put in place by the event organizers, and voluntarily assume all risks related to exposure to COVID-19, waiving all claims and potential claims against the event organizers, and their affiliated companies relating to such risks.

Do I need to wear a mask inside the Kuumbwa Jazz Center? 
Masks are encouraged. 

Will personal protective equipment be available for audience members?
Yes. Masks will be available, free-of-charge, to all who would like one, and hand sanitizing stations will be located throughout the Kuumbwa Jazz Center.

What other health protocols will be in place?
New air filtration systems are present throughout the venue, and rigorous cleanings are conducted before each show, with high-touch surfaces disinfected in-between sets, as well. 

Are the policies different for events produced by other presenters?
Policies may differ for independently-produced events. Be sure to check the specific details for the independently-produced event you plan on attending.

How does the Dinner Special work?
Dinner Specials are available at Kuumbwa Jazz-presented events, and the seasonal menu is selected by our chef one week prior to the concert date. These dinners can be added to your initial ticket order or purchased at a later date.  The specials can also be purchased (subject to availability) at the counter, night-of-event.

Will the merchandise gift shop be open?
Yes. You can also purchase Kuumbwa merchandise online, or browse our item offerings, by visiting our web-store.

Will my seats be reserved?
If you are a $500-or-above annual member you have the option for reserved seats. All other tickets will be general admission.

If I order dinner in advance, will I get a seat with a table?
Seats with table or bar access are general admission, first-come-first-served, unless you are a $500-or-above annual member and have reserved seats.

How can I redeem my account credit for a concert ticket?
If you have a credit on your account from a concert that was cancelled due to the pandemic, you can redeem your credit via your online Kuumbwa Jazz account, or by calling our office at (831) 427-2227.

What should I do if I am feeling unwell/unable to attend a concert?
Patrons should stay home if they are experiencing a fever or any COVID-19 symptoms, have tested positive for COVID-19. If you are unable to attend a concert due to the described health concerns above, you may wish to transfer your ticket(s) to another party. Please contact our office directly at (831) 427-2227 or keith@kuumbwajazz.org to make a ticket transfer. For independently-produced events, please reach out to the presenter directly.

Have your refund or ticketing policies changed?
All ticket sales are final, excepting applicable member benefits. Please consult the Ticket Info & Policies page for more information. The policies listed are subject to change.