Online Shop Terms and Conditions

The following terms and conditions, as well as our website’s privacy policy, govern all interactions and/or transactions between you and the Kuumbwa Jazz online shop.

Our shop is hosted by WooCommerce, providing us with the e-commerce platform to sell our products to you. By visiting this site and/or purchasing something from this online shop, you consent to our terms and conditions.


Packages are shipped through the United States Postal Service (USPS) within three business days of the order date. Once shipped, all packages are subject to USPS policies.

Availability & Pricing

All items are subject to availability. If we no longer have items in stock, we reserve the right to deny order fulfillment. We may, at our discretion, limit or cancel quantities ordered. In the event that we make a change to your order, we will attempt to notify you by the email or other contact information provided at the time the order was made. All prices are quoted in US dollars.

Returns & Exchanges

All sales are final and due to COVID-19 safety measures exchanges are not available. We appreciate your understanding. If there is any damage to your purchased item(s), please document it with a photograph and email us at within seven days of receiving your order.

General Terms

We reserve the right to refuse any order placed with us and reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by resellers or distributors.

Please email us at


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